I got the checkbox to turn green by unchecking auto-identify This is what the Agilent Connection Expert looks like right now: I have no idea how much of this is relevant. The previous computer that the GC connected just fine with was using an ISA HPIB card with version B of chemstation. (if it matters - 7673 tower with a controller box) IO Libraries 4.4 (downloaded this specifically because it's the latest version that supports XP SP 3) This is the equipment/software I'm dealing with: I made some progress but have hit a wall, and I hope someone can help me. I'm not a programmer or coder, but my knowledge of computers in general is decent. I'm just an analyst, and have been tasked with getting the GC connected to a new computer. I spent a good chunk of yesterday googling to try to solve my problem, but a lot of the solutions posted are over my head. I'm getting error 0xBFFF0015 while trying to send commands from my PC to my GC.
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